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Aiways is a Shanghai electric-car start-up whose U5 SUV became, in 2020, one of the first Chinese EVs sold across much of Europe, followed later by the coupe-styled U6. The few in the UAE are mostly European-specification cars brought over by owners or traders. The brand has since scaled back its operations abroad, so routine help with the 12V auxiliary battery now tends to come from independent services such as ours.
How it works
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Install New Battery
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Live coverage
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Three bases covering Abu Dhabi, Dubai and Sharjah. Pick an area and watch the van come to you.
View all 240 areas →Technicians on the road across the Emirates
Dead battery right now?
One message and a technician is on the way.
What a Aiways typically takes
We do not publish a specification range for Aiways because we would be guessing. Send us the model and year on WhatsApp and we confirm the exact battery, the price and the arrival time in one message.
The summer-holiday problem
Many UAE residents leave for several weeks in July and August, and an electric car left in a hot garage or open car park keeps drawing a little current the whole time. Once the 12V battery in a U5 or U6 is completely flat, the car can no longer be unlocked normally or woken up, and the owner returns to a dark car. A quick test before you fly costs far less than a recovery when you land.
Built for a cooler market
European-market cars were specified with European temperatures and battery standards in mind. The 12V battery fitted at the factory suits that use, but in UAE heat it ages faster than the handbook's service intervals suggest. If a low-voltage message appears on the dashboard, treat it as an early warning and book a check before the car stops responding.
Where our work stops
On an Aiways we look after the 12V auxiliary battery only. Faults in the traction battery, charging port or motors belong with an electric-vehicle specialist, and with the brand's own network thinner than it was, finding one may take some searching. What we can do is rule the 12V battery in or out quickly, which settles a good share of dead-car calls.
Aiways models: what to know
- U5
- Mid-size electric SUV and the brand's first model; the Aiways most likely to be found here as a European import.
- U6
- Coupe-shaped electric SUV that followed the U5; confirm the model year so the replacement matches the fitted 12V battery.
Every Aiways we service
2 Aiways models on record, with the years each was sold. Tell us the model and year and we confirm the battery before we set off.
| Model | Body type | Years |
|---|---|---|
| U5 | SUV | 2020–2026 |
| U6 | SUV | 2021–2026 |
All car makes
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Questions, answered.
Have it tested before you leave and replace it then if it is weak. If the car is in a garage with a socket, a small 12V maintainer can hold the battery at full charge while you are away.
Yes, as far as the 12V battery goes. We match it to the unit currently fitted by size, capacity and terminal layout, so no dealer part number is needed. High-voltage faults need an EV workshop.
Every Abu Dhabi area we cover.
Areas across Abu Dhabi, with typical arrival times.
Beyond this page
Other Emirates
The same mobile car battery service, with its own dispatch base and its own area pages.
Dead battery?
Fixed in 30 minutes.


