Carbatteryreplacementin30minutes.InDubaiSiliconOasis(DSO).

Dubai Silicon Oasis, or DSO, is a technology park wrapped in residential neighbourhoods: apartment towers, villa clusters and office buildings side by side. We see plenty of hybrids here, and their owners are often surprised to learn a hybrid can be stranded by the same small 12V battery as any other car. Tell us whether the car is at a tower, a villa or a company car park, and what it is, and we arrive with the right battery.

Our route to Dubai Silicon Oasis (DSO)

About Dubai Silicon Oasis (DSO)

• DSO combines a technology business park with residential neighbourhoods.
• Sheikh Mohammed Bin Zayed Road and Dubai–Al Ain Road are the main connections.
• Apartment towers, villa clusters and corporate buildings each have their own parking entrances.

Where we find cars in Dubai Silicon Oasis (DSO)

Send the tower name, the company building or the villa cluster, and the entrance that leads to the car. Corporate car parks may need a staff member to meet the technician. For villas, a pin at the gate and the house number work well; for towers, the level and bay.

A hybrid still needs its small battery

A hybrid has a large high-voltage battery for driving, but it also has an ordinary 12V battery that wakes up the computers and closes the relays that let the car start. If that small battery is weak, the car may show warnings or simply refuse to go into ready mode, even with a full main battery. In many hybrids it sits in the boot or under a seat and is easy to forget. Summer heat and short trips wear it out like any other.

Before you message us

• If your hybrid won't enter ready mode, suspect the 12V battery before anything more serious.
• Tell us where the 12V battery sits in your model if you know; some are in the boot or under a seat.
• For a corporate car park, nominate a colleague who can meet the technician.

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